Tickets
Forms
A form asks the member a few questions before their ticket opens, so staff don't have to ask. The answers show at the top of the ticket.
Add questions
In the panel editor, open a ticket type and add questions under Questions. Each question can be short or long, and required or optional.
| Plan | Questions per ticket type |
|---|---|
| Free | Up to 5 |
| Basic and up | Up to 15 |