Troubleshooting

The bot isn't answering

Check nodariq.net/status first. It shows whether the bot is online, checked every minute, and any notes from us about outages or planned updates.

Nodariq can't give a role

Its role is below the role it's trying to give. Drag the Nodariq role higher in Server Settings → Roles. See Permissions explained.

Staff can't see tickets

No staff roles are picked. Add them under Who handles tickets in the panel editor, or with /ticket staff add.

Slash commands don't show up

Make sure you can use application commands in that channel, then restart Discord. If they still don't show, add Nodariq again from nodariq.net; your settings are kept.

A dashboard tab keeps loading

Refresh the page. If it still won't load, tell us in our Discord which tab it is.